Name: Yacht Rentals Mallorca
Address: Avda. Gabriel Roca 36, Locales A y B, Palma de Mallorca, Illes Balears, 07014, ES
Telephone: +34 674 42 76 92
Price range: €€€€

Question 1

How do I book a yacht charter?

Accepted Answer

Browse our fleet and open the yacht page. Exclusive yachts show a live-availability calendar and, where enabled, online checkout. For other yachts, our charter team confirms the yacht, dates and terms with you before payment.

Question 2

How far in advance should I book?

Accepted Answer

Lead time depends on the yacht, dates, itinerary and provisioning. Summer weekends and specific yachts can fill earlier, while some shorter-notice requests remain possible. Check the yacht-specific calendar where offered or ask the charter team to verify your dates.

Question 3

What deposit is required?

Accepted Answer

The online day-charter flow is configured for a 25% deposit, with the amount shown before payment. Multi-day, weekly and custom charters follow the deposit and balance schedule stated in the yacht-specific proposal or charter agreement.

Question 4

Can I modify my booking after confirmation?

Accepted Answer

A modification is only effective when accepted for the selected yacht and date. Availability, pricing, crew, provisioning and the signed terms may affect whether a change is possible and whether costs apply. Contact charter@bluebnc.com with your booking reference.

Question 5

Is there a maximum number of guests?

Accepted Answer

Each yacht has a stated maximum guest capacity. Confirm the operating capacity for the selected charter, including how children are counted; the booking cannot exceed the approved capacity.

Question 6

Can I bring children on board?

Accepted Answer

Suitability for children and required safety equipment are yacht- and age-specific. Provide each child's age before booking so the operator can confirm arrangements; parents or guardians remain responsible for supervision as stated in the charter terms.

Question 7

Can I bring pets on board?

Accepted Answer

Pets are not permitted on board without prior written consent from the vessel owner. If you wish to bring a pet, please contact charter@bluebnc.com before booking so we can check with the specific yacht owner and make appropriate arrangements.

Question 8

Do I need to sign a charter agreement?

Accepted Answer

The applicable checkout terms, proposal or charter agreement are presented for the transaction. Review the operator, payment schedule, cancellation clause, inclusions and signatures required for the selected yacht before payment.

Question 9

What is included in the day charter price?

Accepted Answer

Inclusions vary by yacht and package. Review the yacht page and booking summary for skipper or crew, fuel, catering, beverages, moorings, water toys, taxes and transfer details. The written quote or checkout summary is the controlling source for what is included.

Question 10

What payment methods do you accept?

Accepted Answer

Eligible online bookings are processed in euros through the secure CentralPay / Redsys checkout. Other payment methods for tailored or higher-value charters are specified in the written proposal or agreement. Available card types are shown by the payment provider at checkout.

Question 11

Are there any additional costs I should know about?

Accepted Answer

Additional costs depend on the yacht, duration and route. Review the quote or checkout for crew, tax, fuel, catering, equipment, moorings, delivery, transfers and any provisioning allowance; only the written breakdown defines what is included or payable separately.

Question 12

What is the APA (Advance Provisioning Allowance)?

Accepted Answer

An Advance Provisioning Allowance may fund operating expenses identified in a multi-day or weekly charter agreement. The agreement states the amount, permitted expenses, reporting process and treatment of any balance or shortfall.

Question 13

Do you offer any discounts or promo codes?

Accepted Answer

A promotion or code applies only when it is active, eligible for the selected yacht and accepted by the applicable checkout or written proposal. Do not rely on expired campaign pages or a generic discount percentage.

Question 14

When is the full payment due?

Accepted Answer

For eligible online day charters, the checkout shows the configured deposit and remaining balance arrangement before payment. Weekly and custom charters follow the due dates in their signed proposal or charter agreement; do not rely on a generic timetable.

Question 15

Is a security deposit required?

Accepted Answer

A security deposit or card authorisation may apply when stated in the selected yacht's checkout or charter agreement. That document controls the amount, payment method, release conditions and damage process.

Question 16

Are tips expected for the crew?

Accepted Answer

Any gratuity is discretionary unless the selected proposal states otherwise. Ask the charter team how optional crew gratuities should be handled for your booking.

Question 17

What should I bring on board?

Accepted Answer

We recommend bringing: sunscreen (reef-safe preferred), sunglasses, a hat, swimwear, a light cover-up or change of clothes, any personal medications, and a camera. Towels, snorkelling gear and water toys vary by yacht and package, so check the yacht page or booking summary and ask the charter team if an item matters to you. Please wear soft-soled shoes or go barefoot on board to protect the deck. We ask that you do not bring hard-soled shoes, high heels, or dark-soled shoes.

Question 18

Is there a dress code?

Accepted Answer

There is no formal dress code — smart casual and resort wear are perfectly appropriate. The most important rule is soft-soled, non-marking footwear only (or barefoot). We recommend light, comfortable clothing suitable for a day on the water. For evening charters or special events, smart casual attire is suggested.

Question 19

Can you accommodate dietary requirements?

Accepted Answer

Share every dietary requirement and allergy with the charter team when you book, and well before your charter date. Where catering is part of the selected yacht or package, the team will confirm which requirements can be accommodated, such as vegetarian, vegan, gluten-free, halal or kosher options, and how. Severe allergies should be discussed directly so the arrangements can be confirmed in writing.

Question 20

What water sports are available?

Accepted Answer

Depending on the yacht, available water sports may include: stand-up paddleboards, snorkeling equipment, sea bobs, jet skis, water skis, wakeboards, inflatable toys (donuts, bananas), kayaks, and fishing equipment. The specific equipment available is listed on each yacht's detail page. The captain may restrict certain activities based on sea conditions for safety reasons.

Question 21

Is smoking allowed on board?

Accepted Answer

Smoking is only permitted in designated exterior areas as directed by the captain. Smoking is never allowed inside the yacht's interior. We ask that smokers use the ashtrays provided and are mindful of other guests. E-cigarettes and vaping follow the same policy.

Question 22

Can I play my own music?

Accepted Answer

Many yachts have a sound system with Bluetooth or another way to connect your phone; the equipment is yacht-specific, so check the yacht page or ask the charter team. The captain may ask you to keep volume at a reasonable level when in port or near other vessels.

Question 23

What is the typical itinerary for a day charter?

Accepted Answer

A day-charter itinerary is planned around the yacht's confirmed operating hours, departure marina, weather, sea conditions and guest preferences. Stops, catering, water activities and return time are agreed for the selected yacht rather than assumed from a generic itinerary.

Question 24

Who is the captain and crew?

Accepted Answer

The yacht page or your written proposal identifies the skipper and crew arrangement that applies. Bluebnc Yachting operates and coordinates every charter with its own island-based team; individual yachts can have different ownership and management structures.

Question 25

What is the cancellation policy?

Accepted Answer

Cancellation, retained payments, committed costs and refund eligibility are governed by the signed charter agreement and the applicable Bluebnc terms for the booking. Review those documents before payment and ask the charter team to explain the clauses that apply to your yacht and dates.

Question 26

What happens if the weather is bad?

Accepted Answer

The captain makes the final operational decision when conditions are unsafe. Rescheduling, cancellation and refund treatment then follow the signed charter agreement and applicable terms; the site does not promise one universal remedy for every yacht or weather scenario.

Question 27

Can I reschedule instead of cancelling?

Accepted Answer

A reschedule may be possible when the yacht, crew and operating schedule allow it. Contact charter@bluebnc.com as early as possible; the signed charter agreement governs any date change, price difference or committed cost.

Question 28

How long does a refund take to process?

Accepted Answer

Eligible refunds follow the applicable charter terms and the original payment method. Processing time can vary by provider and bank. The charter team will provide the relevant transaction status directly; the website does not promise an automatic email notification.

Question 29

What if the yacht has a mechanical issue?

Accepted Answer

A mechanical issue is handled under the selected charter agreement. The captain or operator assesses safety and next steps; any substitute yacht, timing change, cancellation, transport or refund treatment is determined by the applicable clause rather than a universal website promise.

Question 30

Do you recommend travel insurance?

Accepted Answer

Consider independent travel or cancellation cover if it suits your circumstances. Confirm coverage, exclusions and claims directly with the insurer; do not assume a yacht's operating insurance covers personal effects, medical costs or cancellation.

Question 31

What if the owner cancels the charter?

Accepted Answer

Owner cancellation, force majeure, substitute-vessel options and payment treatment follow the selected charter agreement and applicable terms. Review that clause before payment and contact the charter team with your booking reference if the operator cancels.

Question 32

How do you ensure passenger safety?

Accepted Answer

The operator and captain apply the safety requirements for the selected yacht and charter. Confirm guest ages, mobility needs and planned activities before booking, follow the captain's briefing and instructions, and ask for yacht-specific equipment or certification details when needed.

Question 33

What insurance coverage is provided?

Accepted Answer

Insurance scope is yacht-specific. Ask for the evidence and exclusions relevant to the selected charter, especially for tenders, water equipment, personal belongings, medical costs and cancellation; the site does not claim one universal policy or association standard.

Question 34

What happens in case of a medical emergency?

Accepted Answer

The captain follows the emergency procedures for the yacht and location. Tell the charter team about relevant medical, mobility or accessibility needs before booking, carry prescribed medication, and follow crew instructions; emergency response and evacuation depend on the circumstances.

Question 35

Are there any substances prohibited on board?

Accepted Answer

Guests must comply with applicable law, port rules, captain instructions and the charter terms. Prohibited conduct and any resulting termination or payment consequences are governed by those rules and the signed agreement.

Question 36

What weather conditions would prevent a charter?

Accepted Answer

The captain makes the operational decision using official forecasts, sea state, yacht capability, route and guest safety. There is no universal wind threshold on this site; route changes, postponement and payment treatment follow the circumstances and charter agreement.

Question 37

Can non-swimmers join the charter?

Accepted Answer

Tell the charter team that a guest cannot swim so the selected yacht's suitability, safety equipment and activity plan can be confirmed. Follow the captain's instructions and do not enter the water unless the crew confirms it is safe.

Question 38

What types of charters do you offer?

Accepted Answer

We operate full-day charters, half-day or sunset options on selected yachts, and tailored multi-day charters. Duration, skipper or crew, fuel, catering, water toys, transfers, taxes and overnight capability are yacht- and package-specific and are confirmed before booking.

Question 39

What is the difference between a day charter and a weekly charter?

Accepted Answer

Day and weekly charters differ by yacht, operating period, accommodation capability and commercial terms. Crew, departure and return times, fuel, catering, equipment, tax, overnight use and any provisioning allowance are set out on the yacht page or in your charter agreement.

Question 40

What is the Eclipse 2026 charter?

Accepted Answer

The August 12, 2026 Eclipse charter campaign has ended. Its public pages are retained as a historical recap and are not selling event availability, packages or promotional prices. Use the current fleet for present charter options.

Question 41

Can I customize my charter itinerary?

Accepted Answer

Departure and route are yacht-specific. Share your preferences, but the captain confirms the plan using the yacht's operating area, weather, sea state, timing, permits, protected-area rules and safety requirements.

Question 42

Do you offer sunset or evening charters?

Accepted Answer

Sunset slots are available only on yachts currently configured for them. The selected yacht page or proposal confirms timing, crew, catering, beverages, price and date availability.

Question 43

Are all yachts owned by Bluebnc?

Accepted Answer

Our fleet combines yachts managed exclusively by Bluebnc Yachting and partner yachts we operate with their owners. Exclusive yachts show live availability; for partner yachts, our charter team confirms availability with you before booking.

Question 44

How are the yachts maintained?

Accepted Answer

Maintenance and certification are specific to each vessel. Ask our charter team for the operating documentation relevant to your yacht; we do not publish one blanket maintenance or certification claim for every yacht in the fleet.

Question 45

What sizes of yachts are available?

Accepted Answer

Our fleet includes different yacht sizes, capacities and configurations. Each yacht page lists its specifications and amenities. A live calendar is shown for exclusive yachts; for other yachts, request a quote and our charter team confirms availability.

Question 46

Can I visit a yacht before booking?

Accepted Answer

A viewing, video or additional imagery may be available for a specific yacht and schedule. Ask the charter team; access depends on the owner, crew, marina and operating calendar.

Question 47

What if my preferred yacht is not available?

Accepted Answer

If your first choice is unavailable, our charter team can suggest other yachts from our Mallorca fleet as alternatives that match your dates, guest count, budget and preferred features. Contact charter@bluebnc.com for a date-specific search.

Question 48

Where do I board the yacht?

Accepted Answer

Boarding location, berth and arrival time are yacht-specific and are confirmed in your booking record or directly by the charter team. Do not assume every yacht departs from Palma or rely on an automatic email for final joining instructions.

Question 49

Is parking available at the marina?

Accepted Answer

Parking and vehicle-access rules vary by departure marina and can change. Confirm the selected yacht's current departure point first, then check the marina's official access information or ask the charter team for current arrival guidance.

Question 50

Can you arrange transfers to the marina?

Accepted Answer

A transfer can be requested, but route, vehicle, availability, provider and price must be confirmed for the selected charter. Contact charter@bluebnc.com with the departure point and guest requirements before relying on a transfer arrangement.

Question 51

What documents do I need to bring?

Accepted Answer

The operator will confirm the identity and passenger-manifest information required for the selected charter. Bring the valid identification specified in your booking instructions and ask before departure if any licence, certification or consent document applies to your party or planned activities.

Question 52

What time does the charter start and end?

Accepted Answer

Start, return, embarkation and disembarkation times are yacht- and booking-specific. Use the current yacht page, checkout or signed proposal; any requested change remains subject to the yacht, crew, marina and operating schedule.

Question 53

What if I'm running late?

Accepted Answer

Please contact us immediately at charter@bluebnc.com or call +34 674 42 76 92 if you are running late. Any timing change is subject to the yacht's schedule, crew limits and the applicable charter terms.

Question 54

When and where is the solar eclipse?

Accepted Answer

The total solar eclipse took place on August 12, 2026 and was visible from Mallorca. The event has concluded; current charter searches should use the live fleet rather than the archived campaign pages.

Question 55

Why watch the eclipse from a yacht?

Accepted Answer

The campaign presented a sea-based viewing format with open horizons and route flexibility. That description is retained only as historical context and is not a current availability or performance promise.

Question 56

What's included in the Eclipse packages?

Accepted Answer

The Eclipse campaign packages are no longer for sale. Archived pages do not represent current inclusions, prices or yacht availability; current charter terms are shown on the relevant yacht page or written proposal.

Question 57

How limited is availability for Eclipse charters?

Accepted Answer

Bookings for the August 12, 2026 campaign are closed. No Eclipse availability, discount code or event-specific price is offered through the archive.

Question 58

What if the eclipse is obscured by clouds?

Accepted Answer

Weather handling for that event was governed by the relevant charter agreement and the captain's safety judgement. The archive makes no claim about historical cloud probability or guaranteed viewing conditions.

Question 59

Can I book a multi-day package around the eclipse?

Accepted Answer

No event-specific package remains available. Current multi-day charter enquiries can still be submitted through the itineraries or contact pages for dates and yachts shown in our current fleet.

Question 60

What charter agreement do you use?

Accepted Answer

The applicable terms depend on the yacht and charter format. Day-charter checkout links to the governing terms; tailored and multi-day charters use the written agreement supplied with the proposal. Review that agreement before payment because a generic Help Centre answer does not override it.

Question 61

Who is the legal entity behind the charters?

Accepted Answer

Yacht Rentals Mallorca is operated by Bluebnc Spain SL, Avda. Gabriel Roca 36, Locales A y B, 07014 Palma de Mallorca, Spain. Public charter support is available at charter@bluebnc.com and +34 674 42 76 92.

Question 62

What are my rights if something goes wrong?

Accepted Answer

Rights, remedies, notice requirements and any refund or replacement arrangement are set out in the applicable terms or signed charter agreement. Raise an onboard operational issue with the captain and send a written record to charter@bluebnc.com as soon as reasonably possible.

Question 63

Is my personal data protected?

Accepted Answer

Personal data is processed under the EU General Data Protection Regulation (GDPR) to handle your enquiries, bookings and charter services, as described in our Privacy Policy (linked in the footer). The Privacy Policy explains how to request access to, rectification of or erasure of your personal data.

Question 64

What happens if I damage the yacht?

Accepted Answer

Damage, deposits, deductibles and charterer responsibility are governed by the yacht-specific booking terms or charter agreement. Follow the captain's safety instructions and review any security-deposit provision before confirming the charter.

Yacht Rental Mallorca
Help Centre

Booking & Reservations

Payments & Pricing

On-Board Experience

Cancellation & Refunds

Weather & Safety

Charter Types & Packages

Our Fleet

Logistics & Arrival

Eclipse 2026 Archive

Legal & Compliance

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Yacht Rental MallorcaHelp Centre