Privacy Policy

1. Data Controller

The data controller is Yacht Rentals Mallorca (operated by Bluebnc Yachting S.L.), with registered address at Avda Gabriel Roca 36, Locales A y B, 07014 Palma de Mallorca, Spain. Contact: [email protected].

2. Data We Collect

We collect the following personal data:

• Name, email address, and phone number (when you make an enquiry or booking)
• Payment information (processed securely by Stripe; we do not store card details)
• Usage data (pages visited, device information, IP address) via analytics cookies
• Communication records (emails, WhatsApp messages related to bookings)

3. Purpose of Processing

We process your data for the following purposes:

• To provide and manage charter services
• To process payments and send booking confirmations
• To respond to enquiries and provide customer support
• To improve our website and services through analytics
• To send marketing communications (only with your consent)

4. Legal Basis

We process your data based on: (a) contractual necessity for bookings, (b) legitimate interest for service improvement, (c) consent for marketing communications, and (d) legal obligations for financial records.

5. Data Sharing

We share your data with: payment processors (Stripe), analytics providers, and yacht crew members (name and contact details for charter operations). We do not sell your personal data to third parties.

6. Data Retention

We retain booking data for 6 years (Spanish tax law requirements). Marketing consent records are kept until you withdraw consent. Analytics data is anonymised after 26 months.

7. Your Rights

Under the GDPR and Spanish data protection law (LOPDGDD), you have the right to: access, rectify, erase, restrict processing, data portability, and object to processing. Contact [email protected] to exercise these rights.

8. Data Protection Authority

You may lodge a complaint with the Spanish Data Protection Agency (AEPD) at www.aepd.es.