Question 1

How do I book a yacht charter?

Accepted Answer

Browse our fleet, select your preferred yacht, choose an available date from the live calendar, and complete the booking form with your guest details. You can pay securely via Stripe. For custom requests or multi-day charters, contact us at charter@bluebnc.com and our team will prepare a tailored proposal within 24 hours.

Question 2

How far in advance should I book?

Accepted Answer

We recommend booking at least 2–4 weeks in advance during peak season (June–September). For the Solar Eclipse event on August 12, 2026, we strongly recommend booking as early as possible as availability is extremely limited. Off-season bookings can often be arranged with shorter notice, subject to availability.

Question 3

What deposit is required?

Accepted Answer

For day charters booked online, full payment is collected at the time of booking via Stripe. For weekly charters and custom arrangements, a 50% deposit is due upon signing the charter agreement, with the remaining balance due 4–6 weeks before the charter date. All payments are held securely in escrow.

Question 4

Can I modify my booking after confirmation?

Accepted Answer

Yes, modifications are possible subject to availability. Date changes requested more than 14 days before the charter can usually be accommodated at no extra charge. Changes within 14 days may incur additional costs depending on crew and provisioning arrangements. Contact charter@bluebnc.com as soon as possible to discuss any changes.

Question 5

Is there a maximum number of guests?

Accepted Answer

Each yacht has a specific maximum guest capacity set by maritime safety regulations. This is clearly displayed on each yacht's detail page. For day charters in Spanish waters, the legal maximum is typically 12 guests. Children of all ages count toward the guest limit. We cannot exceed the stated capacity under any circumstances.

Question 6

Can I bring children on board?

Accepted Answer

Absolutely! Children of all ages are welcome on our yachts. We provide appropriately sized life jackets for all children. Parents and guardians are responsible for the supervision of minors at all times, particularly around water sports activities. Please inform us of the ages of all children when booking so we can prepare accordingly.

Question 7

Can I bring pets on board?

Accepted Answer

Pets are not permitted on board without prior written consent from the vessel owner. If you wish to bring a pet, please contact charter@bluebnc.com before booking so we can check with the specific yacht owner and make appropriate arrangements.

Question 8

Do I need to sign a charter agreement?

Accepted Answer

For day charters booked online, our standard terms and conditions apply automatically upon payment. For weekly charters and custom arrangements, a formal charter agreement based on the MYBA (Mediterranean Yacht Brokers Association) standard will be prepared and signed by both parties before the charter commences.

Question 9

What is included in the day charter price?

Accepted Answer

Every day charter includes a professional skipper, soft drinks, and full insurance coverage. Fuel, catering, premium beverages, and water sports equipment are not included in the base day charter price but can be added as optional extras or as part of an all-inclusive package. Our all-inclusive packages bundle everything together — skipper, fuel, gourmet catering, premium beverages, water sports, and towels — for a single price with no hidden costs. Contact us to customise your charter experience.

Question 10

What payment methods do you accept?

Accepted Answer

For online bookings, we accept all major credit and debit cards (Visa, Mastercard, American Express) processed securely through Stripe. For larger charters and weekly bookings, we also accept bank transfers to our escrow account. All transactions are processed in EUR (€).

Question 11

Are there any additional costs I should know about?

Accepted Answer

For day charters: The base price includes your professional skipper, soft drinks, and insurance. Fuel is quoted separately based on the route. Catering and water sports are available as optional add-ons or bundled into an all-inclusive package. For weekly charters: In addition to the charter fee, an APA (Advance Provisioning Allowance) of typically 25–35% of the charter fee is collected before embarkation. The APA covers fuel, food, beverages, marina fees, port taxes, and other running expenses. Any unused APA is refunded at the end of the charter with a detailed accounting.

Question 12

What is the APA (Advance Provisioning Allowance)?

Accepted Answer

The APA is a fund used to cover the running costs of a weekly charter, including fuel, food and beverages, marina/port fees, local taxes, and any special requests. It is typically 25–35% of the charter fee and is paid before embarkation. The captain manages the APA during the charter and provides a full accounting at the end. Any surplus is refunded to you; any shortfall is settled before disembarkation.

Question 13

Do you offer any discounts or promo codes?

Accepted Answer

Yes! We periodically offer promotional discounts. You can apply a promo code during the booking process on the payment page. Current promotions are displayed on our homepage. For group bookings, repeat clients, or multi-day charters, contact charter@bluebnc.com to discuss special pricing.

Question 14

When is the full payment due?

Accepted Answer

For day charters: Full payment is collected at the time of online booking. For weekly charters: 50% deposit upon signing the charter agreement, with the balance due 4–6 weeks before the charter start date. Late payments may result in cancellation of the booking.

Question 15

Is a security deposit required?

Accepted Answer

For day charters: No security deposit is required. For weekly charters: A security deposit may be required depending on the yacht. The amount is specified in the charter agreement and is held in escrow. It is returned in full after the charter provided no damage has occurred beyond normal wear and tear.

Question 16

Are tips expected for the crew?

Accepted Answer

Gratuities are not included in the charter price and are entirely at your discretion. If you feel the crew has provided exceptional service, a tip of 10–20% of the charter fee is customary in the yachting industry, though any amount is appreciated. Tips can be given directly to the captain for distribution among the crew.

Question 17

What should I bring on board?

Accepted Answer

We recommend bringing: sunscreen (reef-safe preferred), sunglasses, a hat, swimwear, a light cover-up or change of clothes, any personal medications, and a camera. We provide towels, snorkeling gear, and water sports equipment. Please wear soft-soled shoes or go barefoot on board to protect the deck. We ask that you do not bring hard-soled shoes, high heels, or dark-soled shoes.

Question 18

Is there a dress code?

Accepted Answer

There is no formal dress code — smart casual and resort wear are perfectly appropriate. The most important rule is soft-soled, non-marking footwear only (or barefoot). We recommend light, comfortable clothing suitable for a day on the water. For evening charters or special events, smart casual attire is suggested.

Question 19

Can you accommodate dietary requirements?

Accepted Answer

Absolutely. Our catering team can accommodate virtually any dietary requirement including vegetarian, vegan, gluten-free, halal, kosher, and specific allergies. Please inform us of all dietary needs at least 48 hours before your charter so we can prepare accordingly. For complex requirements, our chef will contact you directly to discuss the menu.

Question 20

What water sports are available?

Accepted Answer

Depending on the yacht, available water sports may include: stand-up paddleboards, snorkeling equipment, sea bobs, jet skis, water skis, wakeboards, inflatable toys (donuts, bananas), kayaks, and fishing equipment. The specific equipment available is listed on each yacht's detail page. The captain may restrict certain activities based on sea conditions for safety reasons.

Question 21

Is smoking allowed on board?

Accepted Answer

Smoking is only permitted in designated exterior areas as directed by the captain. Smoking is never allowed inside the yacht's interior. We ask that smokers use the ashtrays provided and are mindful of other guests. E-cigarettes and vaping follow the same policy.

Question 22

Can I play my own music?

Accepted Answer

Yes! Most of our yachts are equipped with Bluetooth-enabled sound systems. You're welcome to connect your phone or device and play your own playlists. The captain may ask you to keep volume at a reasonable level when in port or near other vessels.

Question 23

What is the typical itinerary for a day charter?

Accepted Answer

A typical 8-hour day charter in Mallorca includes: departure from your marina (usually 10:00), cruise along the coast with scenic stops, anchoring in a beautiful cove for swimming and water sports, a gourmet lunch served on board, further cruising and a second swimming stop, and return to the marina (usually 18:00). The captain will suggest the best route based on weather and sea conditions, but you're free to discuss preferences.

Question 24

Who is the captain and crew?

Accepted Answer

All our captains are fully licensed professionals with extensive experience in Mallorca waters. They hold all required maritime certifications and local permits. Crew members are trained in hospitality and safety. Every vessel in our fleet is owned or operated by Bluebnc Yachting, ensuring consistent quality and service standards across the entire fleet.

Question 25

What is the cancellation policy?

Accepted Answer

Our cancellation policy follows industry standards: If you cancel before the final payment is due (typically 4–6 weeks before the charter), the 50% deposit is retained as liquidated damages. If you cancel after the final payment date, 100% of the charter fee is retained. However, we will make best efforts to re-charter the yacht for your dates, and if successful, the net proceeds (minus re-chartering costs) will be refunded to you.

Question 26

What happens if the weather is bad?

Accepted Answer

Safety is our top priority. If weather conditions make the charter unsafe, the captain will make the final decision. In cases of genuine force majeure (severe storms, official maritime warnings), we will offer a full reschedule to an alternative date at no extra cost, or a full refund if rescheduling is not possible. Light rain or moderate wind does not typically constitute grounds for cancellation — our captains are experienced in finding sheltered waters.

Question 27

Can I reschedule instead of cancelling?

Accepted Answer

Yes, and we encourage it! Rescheduling requests made more than 14 days before the charter date can usually be accommodated at no extra charge, subject to availability. Requests within 14 days may incur a small administrative fee to cover any provisioning costs already committed. Contact charter@bluebnc.com immediately if you need to reschedule.

Question 28

How long does a refund take to process?

Accepted Answer

Refunds for eligible cancellations are processed within 5–10 business days. The refund will be returned to the original payment method. For bank transfers, please allow additional time for international processing. You will receive email confirmation once the refund has been initiated.

Question 29

What if the yacht has a mechanical issue?

Accepted Answer

If the yacht is disabled by mechanical breakdown, grounding, or other cause not attributable to you: For issues lasting 12–48 hours, you'll receive a prorated refund or charter extension. For issues lasting more than 48 hours, you may terminate the agreement and receive a prorated refund for the unused portion, plus reasonable transportation costs back to the original port. We will always attempt to provide a replacement vessel of equal or greater value.

Question 30

Do you recommend travel insurance?

Accepted Answer

We strongly recommend that all guests carry independent travel insurance covering trip cancellation/interruption, medical emergencies, and personal belongings. Our yacht insurance covers the vessel and third-party liability, but does not cover your personal effects, medical expenses, or trip cancellation costs. Several reputable providers offer specific yacht charter cancellation insurance.

Question 31

What if the owner cancels the charter?

Accepted Answer

In the rare event that the owner cancels, you will receive a full refund of all payments made. Additionally, depending on the timing of cancellation, you may be entitled to liquidated damages: 25% of the charter fee if cancelled more than 6 months before, 50% if cancelled within 6 months, or 100% if cancelled within 4 weeks. We will also make every effort to find a suitable replacement yacht.

Question 32

How do you ensure passenger safety?

Accepted Answer

Safety is paramount. All our yachts carry full safety equipment including life jackets for all guests (including children's sizes), fire extinguishers, first aid kits, emergency flares, EPIRB (Emergency Position Indicating Radio Beacon), and VHF radio. All vessels are regularly inspected and hold valid safety certificates. Our captains conduct a safety briefing before departure.

Question 33

What insurance coverage is provided?

Accepted Answer

All yachts in our fleet carry comprehensive marine insurance including hull and machinery coverage, third-party liability, water sports liability (covering tenders, jet skis, paddleboards, etc.), crew medical coverage, and pollution liability. The insurance meets or exceeds MYBA standards. However, guests' personal belongings and medical expenses are not covered — we recommend personal travel insurance.

Question 34

What happens in case of a medical emergency?

Accepted Answer

All crew members are trained in first aid. Every yacht carries a comprehensive first aid kit. In case of a serious medical emergency, the captain will immediately contact the coast guard and arrange the fastest possible evacuation to shore. Mallorca has excellent medical facilities in Palma and other major towns. We recommend all guests with pre-existing conditions inform the captain before departure.

Question 35

Are there any substances prohibited on board?

Accepted Answer

We operate a strict zero-tolerance policy for illegal drugs and weapons. The possession or use of any unlawful substance or firearm by any guest will result in immediate termination of the charter without refund, at the captain's discretion. This policy is non-negotiable and applies to all guests without exception.

Question 36

What weather conditions would prevent a charter?

Accepted Answer

The captain makes all weather-related decisions based on official maritime forecasts and professional judgment. Generally, charters proceed in winds up to Force 5 (19–24 knots), though the route may be adjusted to find sheltered waters. Charters may be postponed in Force 6+ conditions, thunderstorms, or when official maritime warnings are issued. Mallorca's coastline offers many sheltered bays, so even on windy days, enjoyable charters are usually possible.

Question 37

Can non-swimmers join the charter?

Accepted Answer

Absolutely. Non-swimmers are welcome and will be provided with life jackets. You can enjoy the yacht, the views, the catering, and the experience without entering the water. If you do wish to swim, the crew will ensure you have a life jacket and will supervise closely. Many of our guests enjoy the charter purely for the cruising and dining experience.

Question 38

What types of charters do you offer?

Accepted Answer

We offer several charter options: Half-Day Charter (4 hours) — perfect for a morning or afternoon on the water, includes skipper and soft drinks. Day Charter (6–8 hours) — our most popular option, includes skipper and soft drinks with optional catering and water sports packages. All-Inclusive Package — upgrade any day charter with catering, premium beverages, water sports, Mercedes V-Class transfer, and all taxes bundled in. Fuel is quoted separately. Weekly Charter — 7 days/6 nights aboard, with a dedicated crew and customized itinerary. Eclipse Special (August 12, 2026) — all-inclusive packages for viewing the total solar eclipse from the sea.

Question 39

What is the difference between a day charter and a weekly charter?

Accepted Answer

Day charters include a professional skipper and soft drinks. You board in the morning and return in the evening. Fuel, catering, premium beverages, and water sports are available as optional add-ons, or you can upgrade to an all-inclusive package that bundles everything together for a single price. Weekly charters involve a charter fee plus an APA (Advance Provisioning Allowance) that covers running costs. You live aboard the yacht with overnight accommodation, and the itinerary is fully customizable across Mallorca and the Balearic Islands.

Question 40

What is the Eclipse 2026 charter?

Accepted Answer

On August 12, 2026, a total solar eclipse will be visible from Mallorca — a once-in-a-lifetime event. Our Eclipse Special packages include premium positioning at sea for optimal viewing (away from light pollution), eclipse viewing glasses, champagne toast during totality, gourmet catering, and all standard charter amenities. Packages range from half-day to full-day options. Availability is extremely limited — early booking is essential.

Question 41

Can I customize my charter itinerary?

Accepted Answer

All charters depart from Marina Cuarentena in Palma. For day charters, the captain will suggest the best route based on weather and conditions, but you're welcome to discuss preferences (e.g., visiting specific coves, beaches, or towns). For weekly charters, the itinerary is fully customizable — work with your captain to plan visits to Mallorca's best anchorages, ports, and hidden gems. Popular routes include the Southwest Coast (Port d'Andratx, Portals Vells), South Coast (Es Trenc, Cabrera), Tramuntana (Deià, Sóller), and East Coast (Cala Varques, Mondragó).

Question 42

Do you offer sunset or evening charters?

Accepted Answer

Yes! Sunset charters are available on most yachts, typically departing 2–3 hours before sunset and returning after dark. These are perfect for special occasions and include champagne, canapés, and a magical Mallorca sunset from the water. Contact charter@bluebnc.com to arrange a sunset charter.

Question 43

Are all yachts owned by Bluebnc?

Accepted Answer

Every yacht in our charter fleet is either directly owned or exclusively operated by Bluebnc Yachting. This means we have complete control over maintenance standards, crew training, and service quality. Unlike brokers who list third-party vessels, we know every yacht intimately and can guarantee consistent excellence across our entire fleet.

Question 44

How are the yachts maintained?

Accepted Answer

Our yachts undergo rigorous maintenance programs including annual haul-outs, engine servicing, safety equipment inspections, and interior refurbishment. Between charters, each yacht is professionally cleaned and inspected. We maintain detailed maintenance logs and all vessels hold current safety certificates from their flag state and the Spanish maritime authority.

Question 45

What sizes of yachts are available?

Accepted Answer

Our fleet ranges from 12 meters (ideal for intimate groups of 4–8) to 50 meters (for larger parties and corporate events). We offer motor yachts, sailing yachts, and catamarans. Each yacht's specifications, capacity, and amenities are detailed on its individual page with photos and a live availability calendar.

Question 46

Can I visit a yacht before booking?

Accepted Answer

Yes, subject to availability. We're happy to arrange a viewing at the yacht's home marina in Mallorca. Contact charter@bluebnc.com to schedule a visit. We can also provide video tours and additional photos of any yacht in our fleet.

Question 47

What if my preferred yacht is not available?

Accepted Answer

If your first choice is booked, our team will suggest comparable alternatives from our fleet that match your requirements (guest count, budget, preferred features). With 20+ yachts in our managed fleet, we can almost always find an excellent alternative. Contact charter@bluebnc.com and we'll help you find the perfect match.

Question 48

Where do I board the yacht?

Accepted Answer

Most yachts in our fleet depart from Marina Cuarentena in Palma — our primary base. Two exceptions: the Fjord 52 departs from Port d'Andratx, and the Bluegame 74 departs from Puerto Portals. Your exact berth number and marina directions are included in your booking confirmation email, sent 48 hours before departure. We recommend arriving 15 minutes before your scheduled departure time.

Question 49

Is parking available at the marina?

Accepted Answer

Marina Cuarentena in Palma has limited parking — we recommend using the nearby Parc de la Mar underground car park (5-minute walk) or arriving by taxi. Puerto Portals has a dedicated parking area with ample spaces. Port d'Andratx has street parking and a small public car park near the harbour. For all locations, we'll send detailed parking instructions with your booking confirmation.

Question 50

Can you arrange transfers to the marina?

Accepted Answer

Yes! We can arrange private transfers from your hotel, villa, or the airport to the marina and back. Transfer costs are additional to the charter price. For a seamless experience, we recommend our partner Azul Cars for luxury car rental during your stay in Mallorca. Contact charter@bluebnc.com to arrange transfers.

Question 51

What documents do I need to bring?

Accepted Answer

Please bring a valid passport or national ID card for all guests (required by Spanish maritime law for the passenger manifest). For EU citizens, a national ID card is sufficient. Non-EU guests should carry their passport. No special licenses or certifications are needed — our professional captain handles all navigation.

Question 52

What time does the charter start and end?

Accepted Answer

Day charters typically run from 10:00 to 18:00 (8 hours) or 10:00 to 14:00 / 14:00 to 18:00 (half-day, 4 hours). Custom departure times can be arranged. For weekly charters, embarkation is usually at 17:00 on the first day, with disembarkation by 10:00 on the last day. Exact times are confirmed in your booking.

Question 53

What if I'm running late?

Accepted Answer

Please contact us immediately at charter@bluebnc.com or call +34 971 251 374 if you're running late. We'll do our best to accommodate delays, but please note that the charter end time remains fixed regardless of a late start (to avoid impacting subsequent bookings or crew rest periods). Significant delays may result in a shortened charter without refund for the lost time.

Question 54

When and where is the solar eclipse?

Accepted Answer

The total solar eclipse occurs on August 12, 2026. Mallorca lies directly in the path of totality, making it one of the best viewing locations in Europe. The eclipse begins at approximately 19:30 (local time), with totality occurring around 20:08–20:10, lasting approximately 1 minute and 36 seconds. The partial eclipse ends around 20:32.

Question 55

Why watch the eclipse from a yacht?

Accepted Answer

Viewing from the sea offers unobstructed 360-degree horizons with zero light pollution, the ability to position for optimal viewing angle, a unique perspective of the shadow approaching across the water, no crowds, and the most exclusive and memorable experience possible. Our captains will position each yacht at the optimal coordinates for maximum totality duration.

Question 56

What's included in the Eclipse packages?

Accepted Answer

All Eclipse Special packages include: premium sea positioning for optimal viewing, certified eclipse viewing glasses for all guests, champagne toast during totality, gourmet catering and premium beverages, professional captain and crew, all water sports equipment, full insurance, all taxes, and a commemorative gift. Fuel is quoted separately. Some premium packages also include professional photography and live astronomical commentary.

Question 57

How limited is availability for Eclipse charters?

Accepted Answer

Extremely limited. We have a finite fleet and the eclipse is a one-time event. Once all yachts are booked for August 12, 2026, no additional capacity can be added. We are already receiving bookings. We strongly recommend securing your yacht as early as possible. Use code EARLYBIRD15 for 15% off if booking before March 31, 2026.

Question 58

What if the eclipse is obscured by clouds?

Accepted Answer

August in Mallorca has historically low cloud cover (averaging less than 15% cloud probability). Our captains will monitor weather forecasts closely and can reposition the yacht to find clear skies if needed — this is a major advantage of viewing from the sea versus a fixed land location. In the unlikely event of complete cloud cover, the charter experience (cruising, dining, water sports) remains fully enjoyable.

Question 59

Can I book a multi-day package around the eclipse?

Accepted Answer

Yes! We offer multi-day packages that include the eclipse day plus additional days of cruising around Mallorca. This is the ultimate way to experience the eclipse — arrive a day or two early, explore the island's best anchorages, and build up to the main event. Contact charter@bluebnc.com for custom multi-day eclipse packages.

Question 60

What charter agreement do you use?

Accepted Answer

Our charter agreements are based on the MYBA (Mediterranean Yacht Brokers Association) standard, the most widely recognized charter contract in the industry. For day charters, our standard terms and conditions apply automatically. For weekly charters, a full MYBA charter agreement is prepared and signed by both parties. All agreements are governed by Spanish law with jurisdiction in Palma de Mallorca.

Question 61

Who is the legal entity behind the charters?

Accepted Answer

Charters in Mallorca are operated by Bluebnc Yachting Spain S.L., registered in Palma de Mallorca, Spain. Our office is located at Avda Gabriel Roca 36, Locales A y B, 07014 Palma de Mallorca, Balearic Islands, Spain. Bluebnc Yachting is a proud member of IYBA (International Yacht Brokers Association) and ECPY (European Committee for Professional Yachting).

Question 62

What are my rights if something goes wrong?

Accepted Answer

Your rights are comprehensively protected under our charter agreement. In case of vessel breakdown, you're entitled to prorated refunds or charter extensions. In case of owner cancellation, you receive a full refund plus liquidated damages. All complaints should be raised with the captain first, then in writing to charter@bluebnc.com within 24 hours. We follow the MYBA dispute resolution framework.

Question 63

Is my personal data protected?

Accepted Answer

Yes. We comply fully with the EU General Data Protection Regulation (GDPR). Your personal data is collected only for the purpose of providing charter services and is never sold to third parties. You have the right to access, rectify, or delete your personal data at any time. Our full Privacy Policy is available at the link in our footer.

Question 64

What happens if I damage the yacht?

Accepted Answer

The yacht's insurance covers accidental damage in most cases, subject to a deductible. For day charters, no security deposit is typically required. For weekly charters, a security deposit (specified in the charter agreement) covers any damage beyond normal wear and tear. Intentional damage or damage caused by negligence (e.g., violating the captain's instructions) is the charterer's full responsibility.

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